Mission Statement and Policies
Our Promise to Clients
It’s our mission to provide you with the peace of mind knowing you’re in safe hands with us.
Our promise to clients is to fulfil the following obligations:
• Provide vetted, trained and experienced security staff
• Provide a consistently high quality service that compliments your image
• Set our prices at the most competitive level
• Provide insurance cover for all our security officers deployed to your premises
• Provide a written report within 12 hours of all incident and major occurrences
• Regular consultation with clients in our efforts to maintain high quality service
To achieve customer satisfaction and meet requirements through continuous improvements of the quality management system.
LSS Mission Statement
London Security Services (UK) Limited is determined to achieve a leading position in the U.K Security Industry. We shall deliver quality service at competitive prices, we shall endeavour to retain a good percentage of our existing clients and we shall provide a good working environment for our security guards.
And Core Values
• We have adopted the following values:
• We shall strive our best to set high standards in all aspects of security guarding services.
• We shall create mutually beneficial partnerships with our customers.
• We shall recognise and appreciate the marketplace.
• We shall support the organisations who legislate, regulate and improve our security industry.
Social And Environmental Policies
LSS offers its most dedicated security guarding services and is conscious about the social and environmental impact of our activities and act in a responsible and proactive manner. We continue to develop and implement comprehensive and effective policies aimed at delivering good results and practice.
We have identified six key areas for the delivery of our services:
Environmental Management: We minimize the environmental impact of our daily guarding operations by developing an effective environmental policy.
Corporate Engagement: We deliver an improved corporate guarding service by making strategic partnerships with our customers, suppliers and the community at large.
Staff Management: We are committed to improving the best working practices at the workplace and also ensure compliance with relevant legislation.
Responsible Project Management: We ensure strict compliance with Health & Safety procedures for the safety and security of our guards, customers and stakeholders.
Transparent Communications: We are dedicated and committed to our clients, guards and other stakeholders to operate our business in an honest and transparent way.